Skip to content
Safeway Services

Emergency response

Water, fire, or disturbed asbestos? Call now.

When water, fire, or hazardous material can't wait, the fastest thing you can do is call. We'll talk you through making the area safe and get a responder moving.

Call 416-474-3978

What counts as an emergency

  • Active flooding or water pouring through a ceiling
  • Standing water after a burst pipe, appliance failure, or backup
  • Recent fire, heavy smoke, or soot through a property
  • Asbestos-containing material that has been broken, cut, or disturbed
  • Sudden, widespread mold after a leak or flood

If anyone is in danger, or there's a gas leak or live electrical hazard, call 911 first. Then call us to handle the cleanup and restoration.

Making an insurance claim? Don't wait for an adjuster to start emergency mitigation — most policies require you to prevent further damage once you know about it. Photograph everything before cleanup starts, and see how a claim works for the rest.

Request a call back

Fastest response is by phone — but leave your details and we'll reach out.